Issues with your heating?

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Do you need to change your boiler service appointment? Is your boiler not working? Do you need to find out when your engineer will be arriving on your appointment day? Swale Heating have a variety of ways for you to get in touch with them at a time and in a way that suits you.


You can contact Swale via WhatsApp by using the number 01795 503604. A member of their team will be happy to assist you with your enquiry.

Through your online account

You can access your account by visiting their repairs page from your PC, tablet or mobile device.

What can I do on my online account?

The service is available 24/7 and allows you to:

  • Book an appointment if your boiler breaks down
  • Re-book your annual service appointment
  • Track your engineer on the day they are visiting you
  • Use Swale Heating’s helpful videos on how to fix simple boiler problems
  • Update the contact details that Swale hold on file for you.

Other contact methods

You can also contact Swale through their live chat or contact form by visiting their website or by texting them on 07984 351760.

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