We are pleased to advise you that we are introducing a new phone system in October.

This change ensures we’re on a robust platform using the latest technology, allowing us to offer more ways to connect with you in the future.

We may experience some disruption to our phone lines during the cutover which will be on Tuesday 8 October. If this happens, we will publish an alternative contact number on our website which can be used for urgent repairs.

For all other enquiries, you will still be able to contact us through our usual ways:

• MyHomeOnline
• Webchat
• Email: info@tch.org.uk

Thank you for your understanding, and if you have any questions or concerns, please don’t hesitate to contact us.