We understand that life changes and you may want to add someone to your household. We’ve recently changed our policy and no longer offer to formally change your tenancy agreement from a sole to joint tenancy. However, this does not affect your right to have someone new live with you. 

To ensure our records are accurate and up-to-date, please do continue to let us know when someone new moves in.  

Why it’s helpful to inform us: 

Letting us know helps us to better tailor services and information for you and your household. It’s also important in case unexpected circumstances arise. 

How to update your household information: 

To add a new member to your household, all we need is their name and contact details. You can do this by emailing or calling us – find out how here.

If you have any questions or need assistance with updating your information, please don’t hesitate to contact us.