Swale Heating Ltd is now Sureserve Compliance South – here’s what it means for you

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Swale Heating Ltd, our trusted service partner for annual gas servicing, breakdowns, and upgrades in Kent and Sussex, is changing its name. From 17 February, they will be known as Sureserve Compliance South.

While their name and branding are evolving, we want to reassure you that their services to Town & Country Housing residents will remain unchanged.

What to expect during the transition

As the company moves to its new brand identity, you may still see Swale Heating Ltd logos on vehicles and uniforms for a short time. These will be gradually updated over the coming months.

Additionally, engineer uniforms, ID cards, and vehicle livery will be updated to reflect the new branding. When an engineer visits your home, you may notice their ID card featuring the new Sureserve Compliance South logo (see image).

To help avoid any confusion, all current contact details will remain the same. You can continue to reach Sureserve Compliance South as follows:

📞phone: 01795 477 098

📱 WhatsApp: 01795 503604

We urge residents to continue allowing access for their annual gas service as usual. If you have any questions or concerns about this change, please contact TCH on info@tch.org.uk or by calling 01892 501480.

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