We know that few things are more important than home, which is why we’re committed to providing quality homes that are great today and sustainable for the future.  

The steps we’ll be taking to deliver sustainable quality homes are set out in our new Corporate Strategy for 2025-28, which has just been signed off by the Town & Country Housing Board.  

The strategy, which you can read here, outlines how we’ll be delivering on that commitment through these three key objectives:  

• Better services for residents 

• Better together for colleagues 

• Better homes and places 

Colin Lissenden, TCH Managing Director, says the three objectives combined will shape the way we support residents and manage our homes.  

“We’ve always valued resident feedback and there is a range of opportunities for residents to help shape our services – from resident board members and our Resident Scrutiny Panel to surveys and focus groups.  

“Resident voice and opinion were vital in helping us to develop this new Corporate Strategy. It sets out our plans for growth and development but also highlights the areas that we know we need to improve upon. Thank you to all residents who helped to shape this important document.” 

Find out more 

Read the Corporate Strategy 2025-28

Find out about the different ways to Get Involved and help shape our services