From 10 to 14 November, housing providers and residents across the country will be taking part in National Involvement Week – a series of free online events celebrating how residents and landlords can work together to make services better.

It’s important that our residents influence the services they receive, which is why Town & Country Housing involves its residents in lots of different ways – through surveys, community projects, and resident groups.

This helps us understand what matters most to you, and gives you the chance to see how your ideas and feedback help shape the way we work. It’s about working together to make improvements that benefit everyone.

The National Involvement Week is run by TPAS (the national tenant engagement experts) and includes 10 free online sessions, workshops and case studies. Each event looks at different ways to build stronger, more connected communities.

Here are some of the highlights you can join:

🗓️ Programme at a glance

Monday 10 November
🕚 The Regulator’s Perspective – 11:00am–12:00pm
🕝 Tpas Engagement Standards and Accreditation – 1:30pm–2:30pm

Tuesday 11 November
🕥 Working Together: Strengthening Tenants & Residents Associations – 10:30am–11:30am
🕜 Tenant-led Neighbourhood Impact Showcase – 1:30pm–2:30pm

Wednesday 12 November
🕑 Creative New Methods in Engagement – 2:00pm–3:30pm

Thursday 13 November
🕙 A Seat at the Table Workshop – 10:00am–11:30am
🕑 Stonewall Housing LGBTQ+ Pledge Workshop – 2:00pm–3:00pm

Friday 14 November
🕚 Celebrating Tenant Involvement Showcase – 11:00am–1:00pm

All sessions are free and online, so you can take part in as many as you like from home.

👉 Find out more and book your place: TPAS Involvement Week 2025

Resident involvement makes a real difference. By sharing ideas, giving feedback and getting involved, we can keep improving our homes and services – together.