So that we can continue to invest in your homes, services and communities, we’ll be increasing rents across our social and affordable rented homes this year.

For social, affordable, rent to home buy, and intermediate market rented homes, the increase will be 4.8%.   

If you’re a shared ownership resident, rent increases will depend on the terms of your individual lease.  

Our service charges are calculated separately and are based on the cost of the services themselves.

What happens next  

From the end of February, you’ll get a letter confirming your new rent from April. Your letter will show how your new rent has been worked out. If you also pay service charges, the letter will set out the costs for things like cleaning and looking after communal areas.    

What to do if you’re struggling  

We understand that times are tough for many people, and we’re here to help. Our teams can provide advice and information, and signpost or refer you for help that may be available.  We are also able to approach charitable organisations who offer all kinds of help which you may be unaware you could be eligible for.

Find out more

How we calculate our increases  

We set rents in line with the government’s formula, which is based on the rate of inflation (the Consumer Price Index, or CPI) plus 1%. Since the CPI was 3.8% in September, rents for social and affordable rented homes will increase by 4.8%.  

Why we need to raise rents  

As a not-for-profit organisation, we raise rents so we can keep covering the costs of looking after your homes and communities.  

We carry out more than 2,000 repairs in residents’ homes each month, as well as delivering a series of major improvement programmes to our properties throughout the year.

As the cost of delivering our services has gone up, we raise rents to keep up – but only up to the amount recommended by the government.

Any surplus TCH makes is reinvested into the business to provide more homes for social affordable and shared ownership housing.