We are pleased to confirm that our new Epsom office phone system was successfully installed yesterday.  

While the number you call remains the same, the new system will mean that you will now be able to make payments over the phone.  

And as the new system also links to our website, you’ll be able to contact the Epsom team directly via the webchat function – just click on the blue circle in the bottom right corner on the homepage – www.tch.org.uk.

One key difference with the new system is that we’re removing the option for residents to leave a voicemail. Instead, you’ll be able to request a call back, join a webchat or, for less urgent issues, send us an email.