We are looking for more residents to join our Estate Services Improvement Group (ESIG) and help shape the services that matter in your neighbourhood.  We would love to welcome more residents from across our communities who receives cleaning and grounds maintenance services. 

We currently have vacancies for residents from 

• Surrey  
• East Kent  
• North Kent  
• West Kent  

What does the group do? 

The Estate Services Improvement Group gives residents the chance to share feedback and help improve estate services across TCH communities. This can include things like grounds maintenance, grass cutting and hedge trimming, cleaning of communal areas, bin stores and shared spaces, in short generally anything impacting the appearance and upkeep of neighbourhoods.

The group works with TCH teams to discuss residents’ experiences, review services and suggest improvements. 

We recently shared an update through our “You said – We’re doing” series about changes and improvements to estate services based on resident feedback. You can read more here: You said – We’re doing: Estate services 

Why join? 

You don’t need any specialist knowledge to take part — just an interest in your local community and a willingness to share your views. 

Joining the group can help residents: 

• understand more about how estate services work  
• influence decisions and improvements  
• build confidence and learn new skills  
• meet and work with other residents  
• help make communities cleaner, safer and more welcoming  

It is also a chance to make sure the views of residents in your area are heard. 

Who can join? 

Any TCH residents who receive cleaning and grounds maintenance services. 

Training is provided, and you’ll receive a £30 gift voucher per meeting. 

Ready to get involved? Contact the Resident Engagement Team on 01892 501480 or email getinvolved@tch.org.uk. 

Thank you to everyone who already gives their time and ideas to help improve our neighbourhoods.