Social Values

We’re looking for up to 12 residents who’d like to work with the Community Investment and Social Value (CISV) team!   We welcome applications from all residents. It would be especially helpful if you have lived experienced of any of our priority themes and/or professional experience in the community sector, contract management or social value, but…

Our new Responsive Repairs Service Improvement Group (RRSIG) held its first meeting last week, with four of its eight resident members coming into our Tunbridge Wells office to see first-hand how repairs are reported, logged and managed.   The group acts as a critical friend by working with us to review performance, help identify themes for areas of continuous improvement, champion a ‘Resident First’…

On behalf of the Panel, Phill Thorne has written this update detailing the range of initiatives they have been involved with.   Over the past year, the Resident Voice Panel (RVP) has quietly become a really important part of how resident views feed into decisions.  Since the first meeting in March 2025, the panel has met regularly, giving residents the…

Town & Country Housing is hosting a free health check event for residents at its Tunbridge Wells office on Friday 24 January 2025. Foster PM, our Planned Works contractor, has arranged the event which will offer a total of 100 test appointments for these key health issues: The tests are being carried out by the…

As part of its commitment to community engagement TCH Repairs took on this painting project at Evernden, Cranbook as part of its Social Value (SV) initiatives. A small team, including a tradesperson and the voids supervisor, joined forces with four enthusiastic resident volunteers to transform the space. Evernden House residents recently enjoyed a refreshed look in…