Damp & Mould Wash Treatment Service

If you’ve reported damp or mould in your home, our team will review the issue and, where needed, visit your home to investigate and advise on next steps. In some cases, this may include arranging a wash and treatment to areas of visible damp and mould.

If a visit has been booked, here’s how you can help ahead of the appointment:

• Please make sure the affected area is clear before the member of our Repairs team arrives, so they can work safely and effectively.
• Their focus will be to clean and treat visible mould. They may also ask to check other areas of your home during the visit.
• At the end of the appointment, they will record their findings and note whether any further action may be needed.
• If we’re unable to gain access to your home, a calling card will be left with either a new appointment date or instructions on how to contact us if the repair is still required.
• If you need to cancel or reschedule your appointment, please call 01892 501480.