Resident Voice Panel
Residents shaping strategy and holding us to account
What does the panel do?
The Resident Voice Panel is a group of 9 involved residents who act as a “critical friend”, to hold us accountable and work with us to continually improve services. It has a number of key ways in which it helps the TCH management team and governance structure, including:
- Shaping the strategic direction of TCH and participating in business planning
- Review performance with a focus on TSMs and reality checks
- Review our service commitments
- Champion the agenda for tackling social housing stigma and holding a special interest in equality, accessibility and inclusion.
When and how do they meet?
We hold quarterly meetings either in person and/or online – according to the preference of the group.
What support do we offer?
You'll get training from us and independent external providers, attendance at conferences and individual support provided by the resident engagement team.
What we offer in return:
- Financial allowance/vouchers
Meet the panel
Residents apply and are recruited onto the panel, have six months' induction training and continue to receive support and training throughout their time as panel members.
Helen Kamya
Kelly Simmons
Sheila Gill
Resident Voice Panel minutes
Can I join the panel?
We are currently looking for two new panel members to represent the voice of Leaseholders and Surrey residents. There is a selection process for joining the panel. If you are interested, or would like more information about the role, please contact us at getinvolved@tch.org.uk or call 01892 501480