About us
We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes, and continue to do so as part of the Peabody Group.
In addition to general needs homes, we offer a wide range of housing, including key worker, shared ownership and specialist accommodation.
Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work.
How we are doing: Tenant Satisfaction Measures
We're committed to providing quality homes and services that put our residents at the heart of everything we do. Tenant Satisfaction Measures help us understand what we're doing well and where we need to improve.
Colin Lissenden
Managing Director
Stuart Ilsley
Operations Director
Mike Hyams
Regional Finance Director
Meet our board
Our board oversees the activities of Town & Country Housing and makes sure we work in the best interests of our customers.
Find out more about the ideas that shape our homes and services:
Our purpose - We’re a not-for-profit housing association. We work with our residents to create the spaces they need to flourish.
Helping people flourish - We help create vibrant communities, offer opportunities to grow and provide support when it's needed. Everything we do is done in partnership with the people we support. That way, we can build belonging and help people succeed.
Our values - Our values turn our purpose into reality. They’re shared by colleagues, residents and The Board. And they bring us together with a joint focus on what matters most at Town & Country Housing.
- Do the right thing
- Pull together
- Celebrate diversity
- Love new ideas
- Be kind
- Keep our promises
Work with us
People are important to us and we’re constantly striving to improve our residents’ experience. And we can’t do that without our great TCH team.
If you like what we do and think you could help us be even better at it, we’d love to hear from you.
We’re committed to staff training, development, wellbeing and engagement to become the local employer of choice. Take a look at our current jobs here, or find out more about what it’s like working at TCH on our Linkedin page
Building future homes
We’re committed to building new, affordable and market sale homes in places where people want to live, using traditional and modern methods of construction.
The starting point for that work is finding a suitable spot of land. We’ve always got an eye out for new development opportunities, so if you have land available for residential development, please contact our New Business team.
Our new homes are available through Love Living Homes, a part of Town & Country Housing.
Love Living Homes offers a wide range of homes that suit all budgets and family sizes, from new build to resale homes available through outright sale, Shared Ownership and market rental.
Home Improvement and Support Team
Covering Kent, Medway and parts of East Sussex, our Home Improvement Agency provides support and advice to older or vulnerable people to help them live independently for longer in their homes, whether they own or rent the property. We can assist people with a wide range of needs including those with mental ill health, complex needs and disabilities.
If you'd like to find out more about this service, please visit the Home Improvement Agency webpage.
How we're supporting our communities
As a social housing provider, our role goes beyond looking after homes and neighbourhoods. Through our Community Investment and Social Value work, we work with residents, partners and contractors to create stronger, healthier and more resilient communities.
With the support of the organisations we work with, alongside our own investment, we deliver a wide range of activities, initiatives and programmes that tackle inequality, improve wellbeing and create opportunities for residents and local communities.
Learn more about our Social Value and Community Investment work.
Registered address
Town and Country Housing is a subsidiary within The Peabody Group and is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 30167R.
Registered office: Monson House, Monson Way, Tunbridge Wells, Kent, TN1 1LQ.
Also registered are TCHG Living Limited, a Registered Society under the Co-operative and Community Benefit Societies Act 2014, registered with the Financial Conduct Authority No. 26702R; Monson Homes Limited, a company limited by shares registered in England and Wales at Companies House under registration number 5880788.