Dealing with damp, mould and condensation this winter

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We’ve been working hard over the past few months to make sure we’re in the strongest possible position to help residents facing problems with damp, mould and condensation this winter.

It’s important that you let us know if you have any issues with damp, mould or condensation in your home as soon as you are aware. Please call us on 01892 501480 or email us via

The demand for support is expected to be high through the winter so we’ve set up a system to prioritise urgent cases, and have a dedicated damp and mould repairs team in place.

About condensation

Mould grows on damp surfaces and, in many cases, it’s caused by condensation.

Condensation occurs when moist warm air meets a cold surface. This mostly happens during cold weather and can cause mould and damp to accumulate where there’s limited airflow, for example in the corners of a room.

Condensation in your home can be managed to stop it becoming a problem – it’s less likely to occur in well-ventilated and warm homes.

Tips and advice: Reducing damp, mould or condensation

Condensation is natural in everyone’s homes, especially as we try to eliminate draughts and save money on heating bills.

There are lots of things that can help keep condensation to a minimum:

  • Where windows have them, leaving trickle vents open will help to ventilate rooms
  • Closing kitchen or bathroom doors during and after cooking or showering will help stop moist air spreading around your home
  • Putting lids on pans when cooking
  • Drying clothes outside where possible
  • Putting cold water in first when running a bath
  • Moving furniture away from external walls
  • Switching extractor fans on. They will help remove moisture from the air and are very economical to run
  • Keeping cupboards and wardrobes free from clutter to allow the air to circulate
  • Keeping heating on a constant low heat – this is better, and usually more cost effective, than short bursts of high heat
  • Making sure the tumble dryer vents go outside
  • Keeping air vents unblocked in your home.

Keeping condensation to a minimum in the home will help reduce the risk of dampness and mould growth.

If condensation does form on surfaces, such as windowsills, wiping them down daily will help prevent mould growth. Where mould does start to appear it can be treated with anti-fungal products to help prevent it from spreading.

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